Terms of Service
Welcome to Payzec. These Terms of Service (“Terms”, “Agreement”) govern your access to and use of all Payzec services, including the web applications hosted at:
- app.payzec.com
- pay.payzec.com
- dashboard.payzec.com
- engine.payzec.com
By accessing or using any of these services, you agree to be bound by these Terms. If you do not agree, do not use the services.
1. Description of Service
Payzec provides a digital payment infrastructure and dashboard tools for managing online payments, transaction monitoring, and system integrations. These services are hosted on scalable cloud infrastructure (Hetzner Cloud) and are built using modern technologies including Laravel, PostgreSQL, Kubernetes, and secure networking via VPN.
2. User Responsibilities
By using our services, you agree to:
- Provide accurate and up-to-date information during registration and use.
- Keep your account credentials secure and confidential.
- Use the services only for lawful purposes.
- Not attempt to reverse-engineer, decompile, or exploit the system.
- Abide by all applicable laws and regulations regarding online payments and data use.
3. Account Registration and Access
You may need to register for an account to access certain features. You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.
Payzec reserves the right to suspend or terminate accounts found to be violating these terms or engaging in suspicious or fraudulent behavior.
4. Payment Processing
Payzec facilitates payment transactions by integrating with third-party payment gateways. We do not store full card details or sensitive payment information on our servers. All payments are securely handled and encrypted.
You agree that:
- You are authorized to use the payment method provided.
- You will not dispute legitimate charges.
- Refunds and chargebacks are subject to the individual terms of the merchant or partner platform.
5. Data Handling and Security
All data processed through Payzec is handled in compliance with GDPR and other applicable data privacy laws.
Our infrastructure includes:
- Encrypted communication (TLS/SSL)
- Kubernetes-based container isolation
- Secure backups and firewalled environments
- VPN-based restricted access (e.g., WireGuard)
Refer to our Privacy Policy for more details.
6. Service Availability
While we strive to maintain 99.9% uptime and performance, we do not guarantee uninterrupted access. Maintenance, updates, or unforeseen issues may affect availability.
We are not liable for:
- Downtime due to infrastructure or network outages
- Third-party API failures (e.g., payment gateway disruptions)
- Data loss outside of our backup windows
7. Intellectual Property
All content, source code, software, design, and branding associated with Payzec are the intellectual property of Payzec or its licensors. You may not copy, distribute, or misuse any part of our system or branding.
8. Limitation of Liability
To the maximum extent permitted by law, Payzec shall not be liable for:
- Indirect, incidental, or consequential damages
- Data loss or corruption
- Service interruptions
- Unauthorized access to your data
Our total liability shall not exceed the amount paid (if any) by you in the preceding 3 months.
9. Termination
We reserve the right to terminate or suspend your access to Payzec at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
10. Governing Law
These Terms shall be governed by the laws of [Your Country], without regard to its conflict of laws principles. Disputes shall be handled in the competent courts of [Your City, Country].
11. Updates to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last Updated” date. Continued use of the service means acceptance of the new Terms.
12. Contact Information
If you have any questions about these Terms, contact us at:
Payzec Legal Team
Email: [legal@payzec.com]
Website: https://payzec.com